Company
Have a question?
We have someone to answer
Want to understand if KLOXA fits your business or get help? We're here for a conversation and a human answer.
You can start with a short question. The form is short, and we'll get back to you.
How to reach us
Phone
You can talk during business hours with real service people who know the system. Not a bot and not an outside call center.
A human phone answerOnline support
For KLOXA customers: open a service request from inside the system, follow its handling and get an answer from our service team. Guides and videos are waiting in the same area too.
Open a request and track itEmail
You can write to us at any hour, with your question and the contact details that suit you for an answer.
[email protected]Accessibility
Did you run into difficulty using the site, or into content that isn't accessible? We have an accessibility coordinator and a dedicated address, and your request is handled by us and is not passed on to the business where you met the difficulty. You can also report through the form at the bottom of the accessibility page.
[email protected]
Leave your details and we'll get back to you
Tell us what we can help with, and someone who knows the system will get back to you.
We may not be a giant service center, but we are a human service center. By phone, by email and from inside the system, real people who know KLOXA answer and can actually help.
What to expect
So you won't wonder whether your request arrived.
Help the way that suits you
Guides and videos accompany the work on every screen. If you need more explanation, you can talk to us by phone, write by email or open a request from inside the system.
An answer from someone who knows the system
You can ask about an action in the system or a process in your business. Whoever answers knows the tools and will help you find the right way.
No long form
Only four fields, and one of them is optional. You can start with a short question and tell us what you need help with. We'll sort out the other details with you as needed.
No aggressive sales
Asked a question and don't want more than an answer? That's perfectly fine. We won't call again and again.
What you send us stays with us
We don't sell or pass contact details to a third party. The site counts visits anonymously (Umami), with no cookies and without identifying you.
How soon will you get back to me?
It depends how busy we are. We won't promise a second, but we do promise that whoever gets back to you will be a person who knows the system and can actually help. During business hours it's usually quick; a request sent outside business hours is answered on the next business day.
Is there a phone, or do I talk to a bot?
Answers by phone, email and support from inside the system come from real service people. If access to the business's data is needed in order to help, it happens only with your approval.
Is there a contact form?
Yes. On this page there's a short form: name, phone, email (optional) and a message. You can also email us or contact support from inside the system. Customers can open a service request and follow it. There is a dedicated form on the site for reporting accessibility issues.
I want to report a problem
We'd love that, and it really helps. It's worth saying which screen you were on, what you tried to do and what happened instead. If you're already a customer, the business name also shortens the way.
You can also just get started
Sign-up opens soon. Meanwhile, you can ask us anything.