Company

Questions
that keep coming up

What's included, how to start and how to get help. The answers are here, and you can contact us if a question remains.

Straight answers before you start, with no question marks left behind.

Two business owners sit at a bakery counter going over questions and lists on a tablet and in a notebook
Before you startWhat's included and what happens to your dataThe important answers are here
A question remainsThere is someone to talk toEmail us and get an answer from a person

What isn't ready yet and what happens to your data when you leave? The answers that matter before you start are here too.

Before you start

  • What KLOXA actually does

    One action carries on to the next step: what gets booked in the calendar shows on the customer card, what is sold updates inventory and the document, and approved hours carry on to payroll preparation.

  • Do I need to install anything

    The management system opens in a browser, on a computer and a tablet, and there is no server or version updates for you to maintain. On your phone you work in the KLOXA ONE app, which you install.

  • How long does it take to start

    Sign-up opens soon. You can do the setup gradually, based on the data and processes that matter to your business.

  • Do I need an implementation consultant

    No. The system was built for a business owner who isn't a tech person. A question remains? Write to us and we'll help.

  • Is it right for a one-person business

    Yes. The system fits a one-person business too - customers, calendar and documents.

  • Is it right for a business with several branches

    Yes. You can manage several branches and see them all in one picture.

Company

Frequently asked questions

Contact us
I already have a system. Why switch?

If your information is scattered across several tools, KLOXA connects the customers, calendar, documents and team in the same system, and you can compare it to your processes today and see if that connection helps your business.

How do I get help?

Contact the team in Hebrew by phone, by email or through support in the system. We'll help you understand the problem, and if access to the business's data is needed for the handling, we'll ask for your approval.

How does payroll work?

The whole month on one screen: the hours approved in attendance, additions, bonuses, advances and deductions. You close the month and it locks. When you upload the pay slips file and check the matching, each pay slip is saved to the right employee and the right month, and everyone sees their own in one place.

What about my accountant?

They stay. Once a month they receive one organized package: the month's documents, the expenses with their photos, and a summary of payroll and hours. And if someone else prepares your payroll, the payroll summary reaches them too. The review and the professional responsibility stay with them.

Where is my data stored?

On servers in Israel, separate from other businesses' data. Sensitive information, such as ID numbers, payroll, bank details and signatures, is stored encrypted.

Who in the business can see what?

You decide for each role what it may see, edit and manage. Payroll and sensitive information open separately, so you can work with customers and the calendar without seeing finances. A change takes effect from the next action.

Can I export my data?

Yes, to Excel, CSV or PDF. Each person exports only what they're allowed to see. In lists you see only part of the ID number, and the full number can be exported only from the matching reports - for someone who was given access, and after additional verification.

What happens if I stop paying?

Your data isn't deleted and you can always export it. We don't delete business data on our own.

Can I start with one area?

Yes. You can start with customers or the calendar and add areas later, at the pace that suits you.

I have several branches - is it right for me?

Yes, and it fits from the second branch, not only for a large chain. Each branch gets the system in full: its own team, inventory, payroll and reports. The branch manager sees only their own, and you see them all on the same screen and compare them. Full details are on the headquarters and branches page.

Does the system work from my phone?

Yes, in the KLOXA ONE app that you install on your phone. It's built for actions on the go: calendar, attendance, requests and approvals. The full management system opens in a browser, on a computer and a tablet.

Is there an app?

Yes, KLOXA ONE - one app for three audiences. For you it shows what came in today, who is arriving and what needs you. For the team - clocking in and out, the upcoming shift and the pay slip. For your customers - the next appointment, booking an appointment, documents and the balance of the subscription or punch card. Someone who is both an employee and a customer sees both on the same screen.

What does "the system speaks your business's language" mean?

You choose a business type once during setup, and from that moment the screens use the terms of your field - patient and treatment at a clinic, student and lesson at a school, trainee and workout at a studio - including the right grammar. This applies to the forms your customers see, too.

Does that change which features I get?

The business type adapts the words and descriptions to your field, and doesn't limit the tools available to you.

Is this website accessible?

The site has an accessibility toolbar, a statement and a report form that reaches our accessibility coordinator. The management system and the site your customers use have their own statements. If you run into difficulty, you can report it and we'll work to handle it.

When can I sign up?

Soon. Sign-up hasn't opened yet. Anyone who joins the waitlist hears first.

Didn't find your question?

Write to us what matters to you to know, and we'll help you understand how it works in your business.

Some of the text and images on this site were created with the help of artificial intelligence.